Who owns the enterprise account, really

We’re piloting an industry-pod model with a single global captain and policy-based co-ownership rules, backed by a Salesforce approval matrix and a 10% discount cap tied to stage integrity. If you’ve done this at scale, did the policy clarity lift win rate or just move conflict around, and how did you keep compensation neutral during the first 90 days?

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I’d make “QBR captain = account owner” the single tie-breaker and wire it to SFDC so the discount cap only unlocks for that person; everyone else gets shadow credit for 90 days and you true-up at quarter close. In our rollout, that clarity bumped win rate about 3% by killing internal escalations — no more Thunderdome over the logo — but only after we published a one-pager rubric; would you let @RevOps run a weekly arbitration standup for edge cases?

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Use a 90-day 50% draw against team quota, @revops_jane; unlock discount via MEDDICC checklist. Sound workable?

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We set “mutual plan owner = account owner” with a 14‑day SFDC challenge window; after that it only flips if the economic buyer changes — think joint custody with a prenup. To keep comp neutral we funded a 0.5x overlay for co‑owners from a central pool for 90 days, and only the plan owner unlocks discount once the plan shows 3+ threads; @revops_jane would that cut more conflict than a QBR tie‑breaker?

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One thing that worked for us: make “next exec meeting owner” the owner of record in SFDC that gates discount access, and fund a small, temporary spiff pool to pay contributor credit so comp stays neutral while the dust settles. @ops_maria, did your decaying credit model (60/40 shifting after 30 days) curb escalations? For us, the policy clarity bumped win rate a couple points without just moving the fight elsewhere.

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