We just saw at a B2B SaaS client that asking within 48 hours of a QBR boosted referral acceptance by 32% compared to asking at renewal. Have you found a different moment — onboarding handoff, NPS 9–10, or a support save — that reliably outperforms?
Your ‘48 hours post-QBR’ tracks; ours: within 24h of NPS 9–10 with a draft intro.
Best lift for us is 2–6 hours after a support save when CSAT hits 5/5 — include a screenshot of the resolved ticket and a draft intro in the same thread. It beat renewal by about 2x and usually edges the 48-hour post-QBR window, especially if the fix restored a KPI. @jordan_smith87 I’d anchor the ask to the CSAT timestamp with a simple ‘mind introing me to two peers like X/Y?’ dropped in-line.